AFD CSD Online Portal – Terms & Conditions

I certify that I am eligible for purchase of the item as per “Eligibility Criteria” issued by Canteen Service Directorate. Details are given in link below.

Eligibility Criteria

The item will be used for personal use and will not be sold/ transferred before completion of four years from date of purchase (for four wheelers – five years)

In case of any violation of rules, like being ineligible as per Pay Level, declaring wrong category (Offr/ JCO/ OR), purchase of four wheeler with a gap less than 8 years and purchase of two wheeler/ any other AFD1 item with a gap of less than four years, I am liable to following actions:-

(a) My demand will be cancelled.
(b) All my Canteen Smart Cards will be blocked for 3 years
(c) Refund of money will be given after 90 days.
(d) In case of Serving Pers — my unit will be informed to initiate disciplinary action against me.
In case I withdraw my application/ cancel my demand for any personal reason after issue of Purchase Order, I am liable for following action
(a) 5% of the total cost of item will be deducted as “Cancellation Charges” from my refund amount.
(b) Balance refund amount will be given after 90 days.

I understand that all “Chargeback/ Disputes” for online payment method on this portal will not be entertained as the amount gets deposited to Consolidated Fund of India (CFI). Refund, if any will be taken by me separately from Depot/ CSD Head Office and not from the issuing bank.