AFD (Against Firm Demand) Online Portal for Items to be Purchased Against Firm Demand from CSD
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Ministry of Defence
Raksha Mantri Shri Rajnath Singh Launches afd Online Portal for Items to be Purchased Against Firm Demand [AFD] from [CSD] Canteen Stores Department
AFD CSD India Gov in Login: Your Guide to Accessing the CSD India Portal”
Are you looking to access the CSD India portal for AFD (Armed Forces Division)? Look no further, as this guide will provide you with all the information you need to log in to the AFD CSD India Gov in portal.
The first step to accessing the AFD CSD India Gov in portal is to ensure that you have a valid login ID and password. If you do not have a login ID and password, you can register for one on the AFD CSD India Gov in website. Once you have your login credentials, you can proceed to the login page by typing “afd csdindia gov in login” into your browser’s search bar.
When you reach the login page, you will be prompted to enter your login ID and password. Make sure to double-check that the information you enter is correct, as the login process is case-sensitive. After entering your login credentials, click the “login” button to access the AFD CSD India Gov in portal.
It is important to note that the AFD CSD India Gov in portal is exclusively for the use of authorized personnel, and unauthorized access is strictly prohibited. If you are not an authorized user, you will not be able to log in to the portal.
Here is Official website link – afd.csdindia.gov.in
CSD AFD Online Shopping Portal
Raksha Mantri Shri Rajnath Singh today (08 JAN 2021) launched the Online Portal https://afd.csdindia.gov.in/ for purchase of items Against Firm Demand (AFD) from CSD Canteens. The objective of the launch of this Online Portal is to enable about 45 Lakh CSD beneficiaries including Serving & Retired persons from Armed Forces and Serving Civilian Defence employees to purchase AFD-I items (like Cars, Motorcycles, Washing machines, TVs, Fridges etc) from the comfort of their home.
Appreciating the launch of this portal, Raksha Mantri conveyed the commitment of the Govt towards the welfare of all Jawans and Officers of Armed Forces and the Veterans. He complimented the entire team for the successful completion of this project. Shri Rajnath Singh said that the project was in line with the vision of Digital India, enunciated by Prime Minister Shri Narendra Modi.
The ceremony was held at New Delhi. Live streaming of delivery of Cars/ Motorcycles was done from Mumbai, New Delhi, Ahmedabad and Jaipur for those who booked them during the trial run of the portal afd.csdindia.gov.in, which has been formally launched now and will facilitate faster and hassle-free experience to all the beneficiaries.
Chief of Defence Staff General Bipin Rawat, Chief of the Naval Staff Admiral Karambir Singh, Chief of the Air Staff Air Chief Marshal RKS Bhadauria and Defence Secretary Dr. Ajay Kumar along with other dignitaries attended the function
offical site link is here – https://afd.csdindia.gov.in/
afd.csdindia.gov.in login registration
Users are advised to register on the website (https://afd.csdindia.gov.in) first to buy products from AFD CSD.It is mandatory procedure. You may follow the registration manual for step by step pictorial guide on “new user registration”.
https://afd.csdindia.gov.in/register/
AFD CSD Login guide
Step 1: Registered users have to login first to search products and placedemand. Click on “SHOP NOW” to login.
- Step 2: To start the registration click on “SHOP NOW”.
- Step 3: Click on “Not a member yet? Register Now”. This option enables the new users to register on the website. Before you start registration, make sure to keep the following things with you:
1.Grocery/ Canteen card
2.Pan card
3.Mobile number for OTP verification - Step 4:illustrates the registration form.
- Name, Card ID, Chip number should be exactly the way they arem printed on the Grocery card/Canteen card.
- Mobile number will be verified through OTP. After entering number Click “Send OTP”. Extra column will pop up If a new user with username/ grocery card/ PAN number already exists, error screen will be displayed. No user can have same details like Username, e-mail etc
- If the error persists user may contact the help desk If “Date of enrolment/commissioning” is less than 5 years old then users will not be entitled to buy any products.
- Once the form is filled, press “Submit”. If the form is correctly filled. User will get the notification
- User will not be able to login right away. Post submission admin will verify the details and then grant access.
- Once the registration is approved, the user will receive a mail ld
- Step 5: After Login, user will be prompted to enter OTP sent on their phones
Download compleate guideline pdf is here
How to make CSD AFD online payments
Payment Gateway shows following different modes of Payment
- Credit/Debit Card
- UPI
- Net Banking
- Bank Transfer
In case you choose Bank Transfer mode, Please download the e-challan generated by Payment Gateway that will be mentioning the virtual Account number, IFSC code and the exact Amount to be deposited by NEFT/RTGS. You can take a print out of e-challan to your bank and request Bank to do NEFT/RTGS exactly as per details mentioned on the e-challan.
Please note that each e-challan is valid only for one transaction and if amount remitted is not as per what is mentioned on the e-challan, Payment Gateway will reject that payment and you will get a refund back in your bank account.
Read more – https://afd.csdindia.gov.in/how-to-make-online-payments/
Purchase of AFD 1 CSD Items Through Online Portal – Terms & Conditions
I certify that I am eligible for purchase of the item as per “Eligibility Criteria” issued by Canteen Service Directorate. Details are given in link below.
Eligibility Criteria
The item will be used for personal use and will not be sold/ transferred before completion of four years from date of purchase (for four wheelers – five years)
In case of any violation of rules, like being ineligible as per Pay Level, declaring wrong category (Offr/ JCO/ OR), purchase of four wheeler with a gap less than 8 years and purchase of two wheeler/ any other AFD1 item with a gap of less than four years, I am liable to following actions:-
(a) My demand will be cancelled.
(b) All my Canteen Smart Cards will be blocked for 3 years
(c) Refund of money will be given after 90 days.
(d) In case of Serving Pers — my unit will be informed to initiate disciplinary action against me.
In case I withdraw my application/ cancel my demand for any personal reason after issue of Purchase Order, I am liable for following action
(a) 5% of the total cost of item will be deducted as “Cancellation Charges” from my refund amount.
(b) Balance refund amount will be given after 90 days.
I understand that all “Chargeback/ Disputes” for online payment method on this portal will not be entertained as the amount gets deposited to Consolidated Fund of India (CFI). Refund, if any will be taken by me separately from Depot/ CSD Head Office and not from the issuing bank.
I accept all the above conditions.
Eligibility Criteria CSD AFD 1 Purchase Through Online Portal
Eligibility Criteria of Four Wheeler Through CSD
Pay Level 3A to 6
Pay Band : Armed Forces Personnel (Serving and Retired) & Widows (As applicable) Pay Level 3A to 5
Cost: Rs.Eight Lakhs excluding taxes
Periodicity: First car while in service and Second car after Retirement. First car after min Five Years of service. Gap between purchase of Two cars to be Eight years. For Widows, if the late husband had purchased a car each while in service and after retirement then the widow will not be eligible to buy a car. In case late husband had purchased only one car while in service, then widow can buy one car through CSD after a gap of Eight year from the date of last purchase
Pay Level 1 to 5
(For Electric Vehicles Cost Limit Is Rs.13 Lakhs Excluding Taxes)
Pay Level 6 to 9
Pay Band : Armed Forces Personnel (Serving and Retired) and Widows as applicable Pay Level 6 to 9
Cost: Rs.Ten Lakhs excluding taxes
Periodically: First car as an OR, second car on promotion as JCO and third car after retirement. First car after min Five year of service.Gap between purchase of Two cars to be Eight years. (For Widows, if the last husband had purchased a car each while in service as well as after retirement then the widow will not be eligible to buy a car. In case late husband had purchased car (s) only while in service, then widow can buy one car through CSD after a gap of Eight years from the date of last purchase.)
Taxes (For Electric Vehicles Cost Limit Is Rs.15 Lakhs Excluding Taxes)
Pay Level 10 to 18
Pay Band : Armed Forces Personnel (Serving and Retired) and Widows (as applicable) Pay Level 10-18
Cost: Rs.20 Lakhs excluding taxes
Periodically: Once in Eight years
Taxes (For Electric Vehicles Cost Limit Is Rs.25 Lakhs Excluding Taxes)
Civil Defence Officers
Pay Band : Civil Defence Officers (Serving only) Pay Level 11 to 18
Cost: Rs.20 Lakhs excluding taxes
Periodically: Once in Eight years
Taxes (For Electric Vehicles Cost Limit Is Rs.25 Lakhs Excluding Taxes)
Eligibility Criteria for Other AFD Items (two Wheeler I Ac / Fridge I Washing Machine Etc)
Following category of canteen smartcard holders are authorised for other AFD items:-
(a) Armed Forces personnel (Serving & Retired).
(b) Civil Defence Employees (Serving only).
(c) Gap between purchase of same item/ two wheeler to be min four years.
FAQs & Doubts
Is there any minimum service requirement as in car for other AFD items?
No, all category of canteen smartcard holders as stated above are entitled to purchase other AFD items irrespective of service period.
Who all are entitled for other AFD (Two Wheeler, Fridge, Washing Machine, T.V, AC) items?
Following category of canteen smartcard holders are authorised for other AFD items:-
(a) Serving Armed Forces personnel.
(b) Retired Armed Forces personnel.
(c) Serving Defence Civilians.Why can’t I pay through Payment Gateway/ Online Payment when I have opted for a loan?
For loan the only payment option is direct transfer because the payment gateway will accept only full payments.
Dealer Price is filled but still the error is showing, “Billing dealer price is required filed. ”?
The “Dealer Price” has to be exactly the same as the “Net price to be Paid”.
Can I change the pre-filled details in checkout form?
No, all these details are picked from the registration form that the user filled while registration. Please contact the helpdesk for further query.
Can I buy a second car from AFD within 5 years of buying the first car, if I transfer the first one to my family member’s name?
No, the car cannot be transferred before completing 5 years of purchase.
When can I buy the same category product again?
Any product of the same kind can only be bought once in a specified period. Kindly contact CS Directorate for more information.
Why do I get this alert, “You are not entitled to purchase the selected car”?
There are three entitlement categories(Officers, JCO, OR) and every category has a different allowance. If any user is getting the above said message then the user must choose a different product of lower value within their allowed limit.
What if I forget my login password?
You can reset your password using “lost your password” on login page.
Why can’t I login after registration? Or Why my login details are invalid after registration?
Users will be notified on registered email address after administrator’s approval. Login account will remain invalid till approval.
Why do I get this alert, “Email already exists”?
There is an username that is already registered with the same email id.
Why do I get this alert, “User Name already exists”?
The username entered has already been registered. Please choose different username.
Why do I get this alert, “Chip Number already exists”?
There are high chances that you already have username registered with the same Chip Number. Please contact the helpdesk at 0120-4699923.
Why do I get this alert, “Grocery Card ID already exists”?
There are high chances that you already have username registered with the same Grocery Card ID. Please contact the helpdesk at 0120-4699923.
What are mandatory documents for registering at CSD-AFD?
Grocery Card/ Canteen Card
Beneficiary Mobile Number
PAN Card
CSD AFD Online Portal is Absolutely Free
Availing Services on CSD-AFD online Portal is absolutely free. In case, anyone asks for any money for registration/filling form on the portal or getting supply order released, it should be immediately reported to ddgcs@csdindia.gov.in
Forget Password Resetting in CSD AFD Login
Step1: Incase, a user forgets password then he can open the login page and click on “Lost your password?” to reset the password.
Step2: Enter your registered e-mail address to receive reset password link.
Only for loan cases, loan Payment can be made by direct bank transfer into bank account of CSD HO w.e.f 15th May 2021
Payments from beneficiary self account are to be done only through payment gateway. No payment will be accepted by the beneficiary into the CSD HO Bank Account or Depot bank account under any circumstances. All demands where payments by beneficiary are received in CSD HO/depot account will be cancelled.
CSD AFD Help Desk Numbers
For issues related to registration: 0120-4699923
Helpline number of CS Directorate: 011-26181892
CSD HO helpdesk for issues related to price/ dealer list/ depot list: 022 35104186/022 35104185 or email id : or whatsapp no : 919321601308
Kindly Contact the above numbers based on your issue, from Monday to Friday between 10:00 A.M – 5:00 P.M
Prices are subject to change without notice, so customers should always check AFD CSD Online Portal for updates before making their purchase - afd.csdindia.gov.in login page
D B Prasanna says
Sir/ Madam,
Is Ather electric scooter available in CSD? If yes, the price in Bangalore
Ankit Sahu says
What is the last date of the month for placing the demand in online portal?
Sahadu says
Is EV cars available in Csd
Vijayan says
Sir,
While registering selected the pay level of jco unknowingly but I come under officer Hony.Captain .
How can I change it , trying to reach help desk but unable to connect.
Mahesh davare says
To much time taking for approval required.
Ravi karan says
Sir I had paid full money ,Bt local supply order did not given,m tried to call your complaint numbers bt didn’t respond,kindly given best solutions to resolve my biggest problem,as soon as possible
g rajendran says
dear Sir
The web site for shopping is not opening, even though I am permitted to log in and purchase I want to buy a W./M kindly guide me,
Shanu sharma says
Sir problem in approval of id … Please help any helpline no.
P K Raghunathan says
unable to update new grocery no and chip No. What is the update method .
Pretam says
I am also facing the same issue after updating it was Submitted and admin gives reply that there is a mismatch in card I’d and chip number your request is denying. Please resubmit again. I got new cards and the number obiously change
Kuldeep says
Sir shop option is not working
P K Raghunathan says
My registered grocery card chip damaged and issued with a new grocery card. I want to book a two wheeler and trying to change the grocery No /chip No. unable to edit .saying you are ALLOWED . Request guide the action required.
P SAI MOHAN says
Dear concern officials since 10 days am trying to book Refrigerator plus washing machine but unable to shop in online, so kindly request to do the needful or show me any other alternative to get the AFD items through CSD.
Keshav rajput says
Sir username is (Keshav rajput) email id is (sonumeenu@gmail.com) please i request you set a new password and send me also
dcsd says
You can reset your password using “lost your password” on login page.
https://afd.csdindia.gov.in/my-account/lost-password/
Keshav rajput says
Helo sir my username is Keshav rajput and number is 7006638397 please sent a new password because wou password lag hi ni rha pta ni kyu mene wahi lagaya lakin ni ho rha please sent a new password aur sir aap hi forget kar do mere password ko aur new laga do kyunki mene email id aisa hi dal di hai bna ke uska koi link ni hai google pe plzz i request to you sonumeenu@gmail.com yeh id hai sir please set a new password
டி ராபி says
என்னுடைய கடவுசொல் மாற்றம் செய்ய சொல்லி தகவல் வருகின்றன. கடவுசொல்லை மாற்றி அமைத்தால் தவறு என்று தகவல் வருகிறது.. எனக்கு விளக்கம் தறவேண்டும்.
T. Rabi says
my points Ihave opean the wefsite not opean your passward change.l change passward not opean. Please gaiead me.
Sujeet singh says
Saab help line no koi leta nahi saab AFD ITEMS lene ke leaye ID banaya to message ata hai ap ID login karo forget password per jane se email kar deya password massage ata nahi saab pl help
IC 31569 H Col M K Jain says
Sir,
1. I had submitted details for online registration of purchase of AFD itemsl in Apr 22.
2. Igot a message from your Portal that my date of commision entered in the form is incorrect. Since then I have been trying to access the form filled up by me for carrying out the necessary amendment.
However I have not been able to open the form and carry out the necessary amendment, however I am not been able to amend date of joining/ commission in the on line registration form.
3. Please provide me the necessary; link for doing the amendment;
Sriram Raja says
sir may i know what is the maximum amount (or) the maximum limits for the MWO for buying a car
Subash chander says
Sir i have paid money and uploaded all my required documents since over a week and still dont get the supply order … What will be the reason. Please helpe with that.
Surendhiran N says
Not able to register my details in https://afd.csdindia.gov.in/
Kindly help out
M Bangaru Lakshmi says
Sir,
Please send me the the correct link for nee registration.
As I am not able to get into the portal with the like shown on the net….
Regards,
M B Lakshmi
dcsd says
https://afd.csdindia.gov.in/register/
Dharmendra Kumar says
I have a one mistake that after registration in login my account i found that my pan number is mistake.how can I do to correct or edit my pan no?
dcsd says
https://afd.csdindia.gov.in/register/
Mukesh pandey says
Hello Sir,
I registered myself for CSD AFD got a message from Team CSD that sign up request has been approved by Admin still not able to log in ,kindly resolve the issue.
Mukesh pandey says
Registered myself for online AFD items got a message of approval from team CSD but still not able to log in,Please resolve the issue.
Thanks
M. Jaya Kumar CHEAR says
I am trying to register since last one week. i could not able to register. Its seems, this site is not user free. Its useless app.
Natrayan says
Approximately 10000 and above armed force service persons are serving in ANC command including army, Air Force & Navy.However, In port blair four wheelers are available at canteen price but not two wheelers. It will be more helpful for soldiers, if you give approval for authorised dealers of 2 wheelers To sell at Canteen price.
M bhandari says
I entered old card detail . If new card arrived .how can change new card details please tell me sir..
RP Shrivastava says
I tried to register myself for AFD few months back. All seems to have gone fine and I expected that my registration will be accepted after some verification etc in a couple of days.
Regret, It’s still not working.
The helpline number 0120-4699923 hasn’t been accessible in spite of repeated attempts over many days/ weeks.
Kindly suggest how to proceed?
Ch Shomchandra Sharma says
Sir, I have tried so many times for registration however, shown as:-
1. Grocery Card is invalid,
2. Chip Card is invalid,
3. Mobile number is invalid,
4. OTP is invalid,
5. PAN number is invalid,
6. Email already exists.
Please help to register.
Kumar sanu says
This month is not updated for vitara brezza sir please update
Hari singh says
Sir my all document invalid show kar raha hai Pl kya kare
AK pandey says
I am trying to open your site for registration last one month but the has not been open, How can possible to open the site for registration, kindly do needful
karthik says
sir,
i completed csd registration.i have received message for reg signup approval from CSD Team. afterthat i can’t able to login in CSD portal, because of username and password incorrectly and then i try to reset password but it shows my mailid is invalid.so i am unable to change my password please give the solution to login.
URC-1665 says
Sir I have lost my password and don’t no register email id..can you help me..
RP Shrivastava says
Hi,
I am also looking for an answer for similar problem (Unable to Log in)
Visiting here, It seems many others are facing the same difficulty.
Could you get any response?
Is prob solved?
How to go about it?
I find no responses, resolutions of issues raised by the Site Managers, Does it respond at all?
M Bangaru Lakshmi says
On which link you have registered plz send me the link
dcsd says
https://afd.csdindia.gov.in/register/
kailas kadam says
same problem i am facing. please give the solution to login.
ATUL RAJ iNGLE says
I have paid exess amount for urchase of maruti celerio. it is paid by bank in the form of loan from bank. when the po was released ther was a difference in price.
how cwn i claim to refund the excess amount paid .
please advice.
Mob: 9800697805
Abhishek kumar says
Sir
I m update my registeretion two time but admin denay my apruval. Card id or chip no is corec but it say this is no mach
Neeraj Khurana says
Hi. Which CSD to contact in delhi if loan payment reversed by csd to bank. pls replay
om prakash says
Hi, I tried to log in for 2-3 days but the site shows “The portal is currently under scheduled maintenance as Selling Prices of Products are getting updated for Sales. Will be back soon !!!” can you let me how much time does it takes for updation.
Angom says
Sir Iha ve tried registering twice, i was intimated that link will be provided once approved, which never came for the last one and half years. Secondly i tried reregistering since he first one did not materialised due to non receipt of link. However the error flashed Card no invalid, chip no invalid, pan no invalid, phone no invalid, email already existing. Now i am totally clueless and the helpline no given is eternally busy.
How do I get my problem resolved
Rajesh Prasad says
When will the online registration will start?
Regards
RAJESH PRASAD
COL MAHAVEER SINGH KANWAR says
Sir,
I have booked one HERO ACTIVA 6G SCOOTER.I need the vehicle urgently .Pl issue supply order.
I have made online payment from my SBI acct.
Sravan Kumar Golla says
Sir,
I have entered worng email id while registering sir how to change email id please help me without email id i unable to get password reset option
Partha Ghosh says
Sir, Maruti ertiga LXi,Vxi ka price rate upload ka hoga sir.
Fazal hussain says
Sir place help me main apna user name aur password bhula chuck hoon muje password user name chayia
Nima Tukshipa says
No ye sahi hai meine scooty liya tha Dec ko but abhi mera b open nhi ho raha hai
Vikash says
Tata cars ke csd price kab tak milenge sir
M Chellapandy says
I am two wheeler booked on 25 Mar 2022 and Payment thourhg sbi Bank Avaniyapuram, Madurai on 28 Mar 2022 . Still supply order Not recived
Chandra Mohan Dhasmana says
Sir i am not able to register my self in online portal of AFD items.
It is showing all my details are invalid.(CSD card no,chip no,mob no,PAN no all are invalid)
Pl help me.sir.
NARESH KUMAR GOSWAMI says
Sir, I have purchase of Active Burgman from CSD but now wants to purchase hf deluxe
Biswanath Das says
Sir my name is Biswanath Das registred for swiftzxi car for purchese through csd but there is no any approved from csd team till now.kindly reply me about
LAKSHMANA PERUMAL says
Sir I am already registered the afd CSD online registration but now mobile No is changed. Old mobile is not working condition. How to change my mobile No. kindly do the needful. pl intimated my email. thanks sir.
Pushpalatha says
Sir i have planned to buy new car through CSD but i cant able to login in csd portal, i have username and forgot password and so i try to change password but it shows my mail id is invalid so i am unable to change my password kindly give solution to login, i have tried many times still i have not got mail id and password
Mahendra says
Sir I apply afd online and my id has been completed but I not purchase any item
Pawan Kumar says
Sir,
I am not able to register in afd portal it is showing Pancard invalid. I am trying for many days.
Usha Bhalla says
how do i recorrect information submitted for registration in AFD form
MD Khader Vali says
Sir,
difficulty in login, please resolve.
Vilas Konkar 9757251485 says
Login page is not opening frequently What I should can do.
Phool Chandra Giri says
Sir, I have received msg for registration sign up approval from team csd on 08 March. But any mail for login not received. Thanks
Kushal Attri says
Which company gives us loan when we apply for loan on bike from csd ?
Ashish says
I registered on the AFD portal and updated the details for the registration updation, the request is repeatedly denied stating card number or chip number mismatch. I verified the data 15-20 times even visited CSD office near me to verify the data, still receiving the same error.
All the details are correct, the only solution I’m receiving from csd dept is to contact helpline number, but neither the helpline number is working nor anyone’s available on the provided whatsapp number.
I already waited more than 5 months for the card due to some issues. This is absolutely wrong of the govt dept to not provide services properly as they closed off the offline applications too
UDHAYA KUMAR S says
yeh hai digital india
Jaipal Singh says
sir I am register the AFD csd online potral register on 07 Mar 2022 and approved massage received on 08 Mar 2022 from admin team CSD. After login the ID and password shown please verify the AFD CSD online portal car booking
M nagarjuna says
Sir I am already registered the afd CSD online registration but in mobile afd.csdindia.gov.in web sit not opening give any suggestions sir
Naveen says
Sir i want to know when new baleno csd update release I want to buy new baleno through csd
Sanju says
Hello Sir,
Tata Punch is not showing in List, Last month its was displayed in CSD List.
Even there is no any TATA vehicle is available in List. I am waiting for generate demand but there is no same car available.
So please request you to add Tata vehicle in List then i can proceed for further.
Thanks
Rajeesh M says
Now tata all cars are available
Dipankar dey says
I have registered on 02 mar 2022 but no approval send by the admin yet please ack nessarary action I have already booked the items but can’t payment yet
Raj Kumar Singh says
Sir I have fillup registered form and submit. However no information received that account has been successfully submitted or not or neither received any confirmation messages . Please rectified sir
Ghodasara Dhiren Kumar R C says
Sir, I have done registration and demand also and e-chalan print out. Payment still pending. Any time limit for payment after generating e Chalan pl ask
JOSEPH OV says
Dear Sir,
ADF online portal is for the benefit of service personnel and ESM. But due to technical issues which we do not know, we are unable to register and for some people, they are unable to process further. Due to this, we are unable to purchase these items. In some cases like for-wheeler we have to pay advance for booking, due to uncertainties, we may even lose our money and we may not be able to purchase the item which we have booked due to rise in price that may occur due to delay as there are chances of becoming ineligible due to increase in price. Hence, it is requested to allow the erstwhile method till the teething problems in the online portal are solved. It is also humbly requested to consider the heavy rush on this website.
JOSEPH OV says
Registration has been done with ease. Problem has been solved.
RAKESH KUMAR says
Sir, I registered on 30 Jan 22. No approval massage received till date. Mo body is attending on help line no..No option to see latest update. What to do.Please guide me.
Hiroo Motwani says
Dear Sir, it is almost 2 weeks since I submitted online registration application, notification from Admin not received. No one responding on Helpline number. How long should one wait for approval. Request, kindly expedite the approval process. Thanks and Regards
Prashant singh says
Dear Sir
My payment done for my vehicle at 5 apl but next process not to be done it’s show sale will be start at 11 apl
What’s tha problem sir
Hiroo Motwani says
Notification of approval not received. Request expedite. Thanks
Ajay kumar says
Sir I can’t register when I click on submit its not responding please help me
Rupendrda Singh says
Sir,
I submitted online registration application on 08 Mar 22, notification from Admin not received. No one responding on Helpline number. How long should one wait for approval. Request, kindly expedite the approval process. Thanks and Regards
Arun Longjam says
Sir I can’t register, please help me. When I click on the submit button, it was not submitted.
vikas sharma says
Dear Mr Arun
Please try early morning or late night.
Harbans Kumar Chhabra says
Hi
I am also facing the same problem. Don’t know whom to contact ?….no one is attending the Help Desk number.
Beni Madhab Adhikari says
Sir, I booked a car.CS ORDER ABHI NEHI NIKALA.DELAR BOL RAHA HAI OH MODEL ABHI BANDH HO GIYA.PAYMENT PURA HO GIYA.LOAN+REMAINING AMOUNT.ABHI KIYA KARE.PL GUIDE ME.
Sukhpal says
Sir aap ka kiya hal huya paise ka kitne din me huya kya prosizer hai refund ka please bataye sir
Rajkumar Singh says
Sir I have tried so many times for registration however, push submit options no reply recd . Please rectified. Side is not give response as well as solutions
Manoharan C M says
I have done online registration on 09 Feb 22 but till date not received any notification or approval. Twice I have put this comment but it’s being removed.
Retd HFO Manoharan C M says
I have done online registration on 09 Feb 22 but till date I have not received any notification/approval.None is attending the helpline number also mails are showing not delivered as the e mail address doesn’t exist
Manoj says
Greetings to everyone,
Today I am going to tweet about this issue to the Central Government and Defense Minister RajnathSingh of India.
Yesterday I wrote a comment on this site but they removed my comment.
My request to the people who are maintaining this site if you don’t have guts to answer the problems better you block this comment section.
And request to defense management who are working with CSD, please give this site to professional engineers.
UDHAYA KUMAR S says
very good comments
Tridib sarma says
Sir ls order nkl gya kya aapka..mera v same problem hai 17 feb se processing dikha rha hai
Arshid says
Ye online wala system fake lag raha hai. Aaj registration karo phi admin k approval ka wait Karo. Listen wait matlab one month… hahahahah.
Phir demand karna ho to 15 days maintenance aur phir headache hona shuru ho jata hai …
Very very bad service.
Offline system is much better…
Ashik Husen says
Yes you are right
A S POONIA says
i am tring to call on 01204699923 but contimous busy from last 4 days…. new account verification ….. is any other alternate contact no.
Karunakaran M says
Sir,
I registered on 07/03/2022, and admin approval got denied due to card is or chip no is mis match.
Then i corrected and re submitted on 12 mar 2022, waiting for admin approval , please take the action earliest. Thanking you.
Madan singh says
I have registered on this site but admin rejected due to mismatch of date of enrolment. No option available to edit any data.
Supreya Kumar Gole says
I have made registration on 13th Feb 2022 and got SMS from your end, stating that “” Thank you for registering on CSD AFD Online Portal. You will be sent notification after admin approves your request” But I have not yet received any notification regarding admin approval. Please let us know when I will get the admin approvals. Awaiting your kind response.
SATYARAM YADAV says
Sir csd portal kab maintance se bahar ayega kabhi khul raha hai to document upload nahi ho rahe fir maintance me dikha de raha hai, Customer care no bhi nhi lag raha hai
Dipti Mehra says
Same my problem koi bhi no nahi lg rha h helpline m and na registration ho pa rha h
Samadhiya says
Sir kab kul raha hai
ANAND PATEL says
rom
demand/Orders can be placed only after the 5th of every month and will close on the 25th.
In that period, 10 days of website updation and 15 days of site maintenance.
Very Bad service
RK Singh says
Sir I am trying to register my new account. However, lat 20 days site maint continuously show. How many days it will be take for registration
JWO PK Singh (RETD) says
Sir csd portal kab maintance se bahar ayega kabhi khul raha hai to document upload nahi ho rahe fir maintance me dikha de raha hai. This is happened last 04 days from 18 Feb 22 when your side is working.
Mahesh says
Sir csd portal kab maintance se bahar ayega kabhi khul raha hai to document upload nahi ho rahe fir maintance me dikha de raha hai
Rahul says
Sir koi to reply kr do ki kyu maintenance M dikh tha h. Aur kb tk maintenance M rhega. Log kafi presan h. Please
Rafiq Hussain Shah SM says
Sir please mantens kab katam ho ga mein LS order nikalna taha
Subhash Chander Yadav says
I am not able to process my purchase due to my registered email ID. I want to change my email ID. I tried to contact customer care on mob number/watts-up/email but not getting any response. Phone number either not picked up or busy. Kindly do needful to solve my issue.
Subhash Chandler Yadav says
Sir, My problem chaging my email address not yet addressed. I am not getting any response. Kindly change my email addres.
Vipin thirooppidi says
Sir,
I registered as a new user on 16 February
But has not got confirmation still now.
K Shiva Shankaran says
CSD Portal https://dcsd.in/csd-online-portal-is-afd-csdindia-gov-in/ is not working. Maximum times, portal is under maintenance.
Please make sure to update the servers to avoid frequent downtime of the portal.
K Shiva Shankaran says
Please let me know the Honda Dio Dlx price?
Also, price of Maruti Brezza LXI?
Hariprakash Kaushik says
After registeration was approved ,I sent money through rtgs for two wheeler on 14 Feb. Message received from CSD Admin. Saying that under process. Now the site is not opening. Every time I try it is coming under maintenance. How can I get my money back if the system is not approving my two wheeler
rahu says
Sir aapka order approve huaa ki nhi
Santosh Kumar Prasad says
last 4 days I am trying to upload PAN and available certificate but it not uploading. Please help how I can upload thats why I complete my payment.
rahul says
Same problem
SATISH GANGADHAR BOMBALE says
AFD site not working.
Please guide further.
Mary Yohannnan says
sir,
I have registered as a new user on 04 FEB but has not got confirmation notification neither by SMS NOR BY EMAIL
PRADIP,KUMAR MITRA says
Respected Sir,
Good Evening. I think there is no use of Help Line desk or other related Phone Numbers
to solve the problem of Ex Servicemen. No one is attending the Call though it is ringing for a long time, moreover most of the times all the related phone numbers to sort the problems remain engaged.
You are requested o intervene to solve these issues of Retired Defence Personnel.
Thanks and Regards,
Sgt
PRADIP KUMAR MITRA ( Retd)
Soman lal nirmalkar says
Sir main main 5 February ko registration kiya tha aur Abhi Tak Mera account pending dikha raha hai approval hua Nahin hai sir please sir is problem ko HAL Karen Jay Hind sir
Ramchandra Kamble says
Hi
I have submitted email id…please i want correct it…in that matter pls help me….. i m so many times trying to call but answering even i have sent mail but no reply
Ramchandra Kamble says
Same problem
PA Pathreeker says
Like so many other complainants I too suffered the same fate. Now I am reading something sinister about the motive of CSD babus. There is something that needs to be looked into the details, as to why they are doing this.
Banala D Ravikumar says
Sir, my mobile no & PAN no is showing as invalid. I am mailing to all afd mail id’s since last one month but no reply nor being rectified from back end. Mail sent from afd section csd chennai on 1st Feb 2022 also in this regard but no action taken.
sanjay bedi says
Sir / Mem,
aapne jo help line no.bataye hai but koi reply nahi hota more than 100 time i’m dial all no..but no reply so what i do.
Golam Mohiuddin says
sir, let me know why the online site kept opened if any problems can not sort out or no reply given to comment section .we are suffering due to not attend our call on toll free no. and not reply on email .where I go for solution of my problems .
Mmc says
The site is down for maintenance since last 15 days…wonder if it’s of any use to anyone… Better to go back to old system..kaam hota to tha… Yahan to shuru hi nhai hota
Pradeep Rathwa says
Sir i did new registration on 10 february 2022 but not got approval yet…pls help
METLA DEVA KUMAR says
Sir
URC SALES DATA NOT UPADATED IN PORTAL 2022 YEAR
Sanjeev Kumar says
I have done new registration on 26 Jan 2022. Till date it not approved and also no communication. What type of services are being provided? Calling on contact details provided on site, but no one is picking the call. I don’t understand why this services has been Started.
Any one having any idea for escalation pls reply
Ayush says
Same problem
N VICTORPAUL says
Same problem with me also
N VICTORPAUL says
Same problem
Jyothish Kumar says
No anyone attend these numbers, waste of them, and making fools for complainer
Reuben Jadhav says
I have been trying for the last 72 hours to register with AFD CSD online portal. My efforts to get in touch with someone to resolve my misery have proved futile. I went to the URC only to be told the site is not working/ it’s down/ under maintenance. With the online process the only way to effect a purchase and the vagaries of the site function it has become very difficult for senior veterans to deal with this situation.when is the site expected to be up and running and can some help be forthcoming in resolving our issues??
. The agony is further aggravated for Luddites like me who are technologically challenged. Please help.
Gyanender singh says
My email ID is wrong summit on14/12/2021 please my right email ID submitted
abdul hamid says
Sir Grocery card no and chip no both filled correctly by me in registration process but admin has denied due to mismatch of card no and chip no. Please resolve……….
RAVEENDRANPILLAI says
Mene afd booking keleye password pucha tha magar password nahim diya . Please send me pass word
Avtar singh says
Sir not open my log in worng user worng password atta hai please check this problem
Abnesh Kumar Saxena says
I am getting invalid mobile number, invalid canteen card number and invalid PAN card number.
How can be mobile number invalid if i can receive OTP.
It looks like their database is not up to date.
Is AFD website is only for show purpose?
I have sent email to their customer care. let’s see what care they will provide
Golam Mohiuddin says
Sir, During registration process of afd wrongly chip no of Liquor card written instead of Grocery Chip No. but same not able to edited email send and info given in whatsapp but no reply received so for. Also try to contact with your help no but same not connected and always says busy .Request how to correct/edit my correct chip no.in your registration side. after log in edit for correction shown but same not functioning. Please help me Thanks with Regards Golam mohiuddin, GREF Pensioner
Sunil Sharma says
Sir I am also facing issues to edit my new grocery card on afd site. Earlier done registration with my old grocery card and now when I am doing registration with my new card in update option the. Site show not authorise to update/edit the details, i called helped desk more than 100 times, sent email also no reply. Very disappointed with the kind of service
Pankaj Kumar says
Sir, Mera demand 24 Dec 2021 ko kiya tha aur payment bhi submit kr diya tha, pr aj tk uska koi reply nhi aaya h, jbki 3 days ka time hota h aur aj 30 Dec 2021 ho gyi h, pls.fast reply.
Amal Baby says
Jai hind sir
I booked a BREZZA VXI WHITE
COLOURED CAR through CSD in Friday I completed my payment too but I didn’t get any rply
Amit says
I also want to buy this car. Sir please tell me how much money i paid to purchase this car.
Major Singh says
Sir Grocery card no and chip no both filled correctly by me in registration process but admin has denied due to mismatch of card no and chip no. Please resolve……….
Ram sunder singh says
Same issue with me also whenever trying to login it is getting rejected card no. And Chip no. Mismatch but I had filled correct details. Please rectify the issue.
Username- RAMSUNDERSINGH94
Email-mak94_5@live.com
Mob-7992414002
abdul hamid says
Sir Grocery card no and chip no both filled correctly by me in registration process but admin has denied due to mismatch of card no and chip no. Please resolve……….
Aslam Ansari says
Sir mai Index 64011 Bullet classic crome Red colour apply kiya but LSO me Colour crome Black aaya h plz resolve kre
Ramachandran S says
sir, I have problem with registered Email id, can i change with holding Email id please,
thank you sir
subhash says
To obviate logging problems issuing authority shall be made to do the registration in CSD Depot or nearby canteens so issue is resolved instantly
subhash says
On going through above grievances, I also understood there is a logging problem to everyone as i
have been facing for last 10 days. I think this may be due to we have to depend on dealers time frame
and cost effectiveness. I don’t have any grievance. “allah malik hai aur agar unki inayat hai to gul- e- gulzar
ho jai.
Manner Singh rawat says
Respected Sir,
I am always getting error after filling my details for registration. I have tried with my details but every time I am getting grocery card INVALID.
Please help to register.
Regards
subhash says
I m also have the same problem
DEV DATT PANDEY says
same problem
Nandan singh Rana says
Sir mene honda scooter activa dlx 6g ka oder kiya tha payment bhi online kar diya pr galti se mene gorakhpur depot ka name dal diya sir aaj 18 din ho gye wha se koi msg nhi aaya sir wo oder change hoke lucknow me nhi aa skta sir plllz🙏help me
PARASARAM A PATIL says
Sir i am a serving personnel in Indian Army. I have lost my usre id, password and i don’t know which E-mail ID i have entered at the time of registration. At that time i reset my password but it will be show that “PassPlease contact us 8660363957
P.Rajkumar says
sir I am register the AFD csd online potral register on 11 nov 2021 has been approved on 12 nov 2021 admin
team CSD and I have the messaged, after AFD CSD online potral car booking the password and mail id are incorrect I tried six days .please verify the AFD CSD online portal car booking.
Surya Sen says
I am a re emp offr. My regn has got a small error in URC Card No which I had filled up. Due to this, confirmation of regn has not been done. I am unable to edit it .Pl suggest how to do it.
kantilal parmar says
am a Ex servinge person , registration already done by me since 12 days ago. . But approved, or any confermetion not recieve in my email. . plz do rply
Ex Sub Natvar Sinh says
I purchased a car while serving on 30 March 2021 and now as I’m retired on 1st June 2021. After retirement I demand for 2 wheeler but not able to edit some column i.e., service man to ex- serviceman, grocery card chip number and PPO number. Please clarify how to place this demand.
kantilal parmar says
Online registration ho gaya hai approved msg nahi aaya
Kapil says
I am getting “Grocery Card is invalid” error while doing registration. My card starts by GM.
X Jayachandran says
Sir i am a ex-serving personnel in Indian Army. I have lost my password and i don’t know which E-mail ID i have entered at the time of registration. At that time i reset my password but it will be show that “Password reset email has been sent” but in my email there are no link. Please tell me how i forgot my password
suresh says
SAME PROBLEM IS WITH ME
PLEASE contact
9149807912
mangesh deshmukh says
sir i do the new registration but by mistake wrong the my enrollment date. so please i update the my enrollment date. what is the procedure?
PARVESH KUMAR says
Sir I want to buy Honda Activa 6g DLX. WHITE.
How i can register for it, plz help
Pawan Kumar says
Sir,
I am not able to register in CSD afd portal it is showing Pancard invalid. I am trying for many days but not successful. Please guide what to do.
Sachin says
Sir i am a serving personnel in Indian Army. I have lost my password and i don’t know which E-mail ID i have entered at the time of registration. At that time i reset my password but it will be show that “Password reset email has been sent” but in my email there are no link. Please tell me how i forgot my password
Priyanka singh says
I am a servinge officer, my canteen card validity expires and i already applied for new car and its taking too much of time.. can i GENERATE DEMAND, registration already approved, allotment letter from dealer is also came.. i don’t think new card will come before 2 months, and i end up with lossing car.. plz do rply
Ajay Kumar says
Sir request not connected password not mail OTP
SOHAN LAL YADAV says
I registed old CSD card in service, after retirement i recd new CSD card and tried to register on line it shows invalid PAN number. How previous log in to be cancelled or modified with new CSD card number and chip no. Pls advised me.
siva nnarayana says
how registration for CSD pl send details
Chandrama singh says
I have buy tow wheelr 2days before I want to buy 4 wheeler I can buy 4 wheeler know
Choudhury Ajaya Kumar Pattnaik says
Sir/Mam,
I 684986-H Retd Honorary Flying Officer Choudhury Ajaya Kumar Pattnaik want to state that I was enrolled in IAF on 14 Sep 1983, Promoted to Pay level 10 Honorary Commission Rank on 15 Aug 2020 & Retired on 31 Dec 2020. The date of Commission/ Joining on my Grocery Card Chip is !5 Aug 20. Based on this date on my smart card, please confirm me whether I am eligible to purchase a four wheeler on line or not. If not, why & what is the remedial action?
Regards.
TRIPTI BASU says
I have made registration on 29th August 2021 for buying a car and got SMS from your end, stating that “” Thank you for registering on CSD AFD Online Portal. You will be sent notification after admin approves your request” But I have not yet received any notification regarding admin approval. Please let us know when I will get the admin approvals. Awaiting your kind response.
Randhir Satish D says
I have got my registration done. I want to buy Honda DIOP DLX BSVI Index No 63008. I am not able to check out and make payment through payment gate way since last 7 days. Is there any tentative date when afd portal is likely to resume its service.
Thanks you
Afsar ali says
Plz help me registration ok not to login..
Pardeep singh says
Online registration ho gaya hai approved msg nahi aaya
Bashir ahamed K says
Tried to register since last four days…
after fillig up and submitting, gets reply as everything invalid,
including phone no. in which I received the OTP.
Suresh Bhati says
Same issue, have you found any solution to this problem
Madhu rangareddy M says
Hi sir
Hav M R REDDY M
Maine 17/08/2021 ko Ertiga vxi car book kiya tha,
27 August se portal afd maintenance hua hai.
September 3 taarik ko open honatha nahi hua ,kab hoga .
I request:- mujhe August ka price rate mil sakta hai kya sir
Jyothi Lal says
I am retired MACP Nb Sub. Can I eligible to purchase Baleno
RAGHUVEER SINGH says
Why has the csd portal website been opened when we cannot able to make checkout and give demand it’s better to make shutdown the website or there is no information about when the website properly works
Rishikesh Singh says
Plz reply on this
….my problem is also the same…
Pankaj Kumar Mishra says
I am serving person in Armd Force. I would like to purchased of Honda Activa Scooty through on line. It is Very fruitful apps for Army perso.
Naresh Kumar Sharma says
I am retired Army person. I would like to purchased
Dnyaneshwar Argade says
I want to buy laptop from csd but i have no idea about it procedure Any know about to tell me what procedure about it.
Abhishek says
I also have made payment of XUV300 but because of web maintenance checkout is not available at the moment taking too much days the offline facilities are way better then this and last month the website is working properly but this month from more then 1 week in maintainance.
Ravi Kumar R, Ex Sub says
I have made payment for Alto vxi on 25 Aug 2021 but could not able to upload documents due maintenance
in your web site and still now it continues. I am a registered beneficeiry of your portal. Now the price of Maruti cars have been increased. Shall I get the vehicle on the old price which I has been credited to CSD Public accounts on 25 Aug..
Abhishek says
Kya aapke documents upload ho gye h ??
Ramesh says
Mereko LG led aur washing machine lena hai 25days huwa hai kaise karein samaj mei nahi aha raha hai
Nayeem Salam says
I retired defence civilian, and am i eligible for purchase of two or four wheeler
Bhupendra says
From past 2 days,the site is totally on maintenance,I don’t know what type of engineer do you have, very poor service,I want to purchase something,waiting from past 5 day to get the product updated.
Jagmohan Singh says
Sir
I’m registration ur online site but some time is displayed in screen maintenance about 25 day how can I possible to registration.
Very bad service in this portal.
Your timing between open site is 06.00m to 10.00am pl open soomthly work all customer. Pl reply
Amal Dey says
Registration ok,but but not to Login
Dipin says
From
demand/Orders can be placed only after the 5th of every month and will close on the 25th.
In that period, 10 days of website updation and 15 days of site maintenance.
Very Bad service …
Swaminathan R says
Try to book refrigerator for the last 10 days i was not able to i am.from.chennai. kindly do the needful.
PRAMOD says
BREZZA LXI SEP PRICE
K vadivel says
Honda activata 6g Grey
Partibha singh says
Honda activa 6g black