AFD CSD Online Portal is afd.csdindia.gov.in

AFD (Against Firm Demand) Online Portal for Items to be Purchased Against Firm Demand from CSD

Existing user Registration	Register for New users
AFD CSD’s Purchasing Guide	Eligibility Criteria for 2023
Term and reference for AFD CSD	Frequently Asked Questions
CSD Help Line Number	CSD Email id for various issues

Online Portal for AFD Item Acquisition Inaugurated by Raksha Mantri

Shri Rajnath Singh, the Raksha Mantri, inaugurated an online portal at https://afd.csdindia.gov.in/ that enables the acquisition of items Against Firm Demand (AFD) from CSD Canteens.

Online CSD Portal for Convenient AFD-I Item Purchases
The purpose of launching this Online Portal is to provide approximately 45 lakh CSD beneficiaries, including serving and retired individuals from the armed forces and serving civilian defense employees, the ability to purchase AFD-I items such as cars, motorcycles, washing machines, TVs, fridges, etc., from the convenience of their home

CSD AFD Online Portal is Absolutely Free
Availing Services on CSD-AFD online Portal is absolutely free. In case, anyone asks for any money for registration/filling form on the portal or getting supply order released, it should be immediately reported to ddgcs@csdindia.gov.in

Steps to Register as an Existing User on afd.csdindia.gov.in

Existing users who are registered with the Afd Portal are required to follow these instructions:

1. Go to this page – https://afd.csdindia.gov.in/login/
   
2. Verify your email ID.
   
3. Update your pay-level by selecting the “Update Registration Form” option from the menu. Please note that this can only be done between 6:00 PM and 10:00 AM daily.
   
4. Any changes made will require approval from the Office of DDGCS.
   
5. After completing the above steps, existing users will be able to place demands through the portal.

New User Registration Process for afd.csdindia.gov.in Explained

If you are a new user and want to purchase products from AFD CSD, it is mandatory to register on the website (https://afd.csdindia.gov.in). Please refer to the registration manual for a step-by-step pictorial guide on how to register as a new user: https://afd.csdindia.gov.in/register/

A Step-by-Step Guide to AFD CSD Purchases on afd.csdindia.gov.in for 2023

After Registered you can follow this steps
Step 1: Click on “SHOP NOW” to log in.
Step 2: Enter your login credentials, including your username and password.
Step 3: Once you are logged in, you can search for products and place your demand.

The guideline PDF can also be downloaded for your reference and to make purchases PDF

2023 Eligibility standards for afd.csdindia.gov.in

The eligibility criteria vary based on the pay level and cardholder category, and the article also includes a list of authorized cardholders eligible for purchasing other AFD items. More information is available at the following link – Check Eligibility

Frequently Asked Questions About AFD CSD on afd.csdindia.gov.in

If you have any questions about purchasing through this login, you can refer to this page that contains important FAQs – AFD CSD ALL FAQ

You can use this number for any issues related to registration

If you are facing problems related to your registration, please call 0120-4699923. You can use this number for any issues related to registration.

• For issues related to registration – 0120-4699923

CSD HO Helpdesk for Issues Related to Price/ Dealer List/ Depot List: 022 35104186/022 35104185 

To contact CSD for any queries related to Price, Dealer List and Depot List please contact our Helpdesk at 022-35104486, 022-35104487, 022-35104488 or email id csdonline@csdindia.com

• 022-35104485
• 022-35104486
• Whatsapp -919321601308
• email id – supdtafd@csdindia.gov.in

Various issues? Get in touch with CSD via afd.csdindia.gov.in email

SI	Query	Contact Email ID	Copy to
1	Beneficiary Registration & Updation Issues	customercareafd1@cims-net.com	Integrated HQs of MoD (Army),QMG’s Branch, DDGCS,CS Dte,Wing-III,West Block-3,RK Puram,New Delhi-10 066. Ph:0-268892 afd.ddgcs@csdindia.gov.in
2	URC Registration & Updation issue	afd.ddgcs@csdindia.gov.in	Integrated HQs of MoD (Army),QMG’s Branch, DDGCS,CS Dte,Wing-III,West Block-3,RK Puram,New Delhi-10 066. Ph:0-268892 afd.ddgcs@csdindia.gov.in
3	Login & Pssword issue	afd.ddgcs@csdindia.gov.in	Integrated HQs of MoD (Army),QMG’s Branch, DDGCS,CS Dte,Wing-III,West Block-3,RK Puram,New Delhi-10 066. Ph:0-268892 afd.ddgcs@csdindia.gov.in
4	Issues Related to Smart Cards and policy / eligibility related queries	afd.ddgcs@csdindia.gov.in	Integrated HQs of MoD (Army),QMG’s Branch, DDGCS,CS Dte,Wing-III,West Block-3,RK Puram,New Delhi-10 066. Ph:0-268892 afd.ddgcs@csdindia.gov.in
5	Product Availability, Pricing and Dealer related queries	mgrafd@csdindia.gov.in  supdtafd@csindia.gov.in	agmafd@csdindia.gov.in  jgml@csdindia.gov.in
6	All Refund Issue After Demand is Placed in Portal	Respective CSD Depots Depot Manager E-mail	agmaccts@csdindia.gov.in
7	Issues related to Demand & LS Orders	Respective CSD Depot	Respectic Regional Managers
8	All Refund Issue without placing Demand in Portal	Respective CSD Depot  Depot Manager E-mail	agmaccts@csdindia.gov.in
9	All Payment Issues with respect to Payment Gateway (Razor Pay)	agmaccts1@csdindia.gov.in  agmaccts2@csdindia.gov.in	dgmfa@csdindia.gov.in &  Respective CSD Depots
10	AFD-I Items Delivery Issues	Respective CSD Depots Depot Manager E-mail	agmafd@csindia.gov.in  jgm1@csdindia.gov.in
11	CSD Beneficiary facing any issues with Nominated URCs	afd.ddgcs@csdindia.gov.in	–
12	Issues Related to CSD Dealers	Respective CSD Depots	agmafd@csindia.gov.in  jgm1@csdindia.gov.in
13	Issues Related to Change of URC after placement of Demand	afd.ddgcs@csdindia.gov.in
14	Issues Related to Short Payment & Excess payment made by CSD beneficiary while placing Demand	Respective CSD Depots	dgmfa@csdindia.gov.in  agmaccts1@csdindia.gov.in  agmaccts2@csdindia.gov.in
15	Issues related to RTGS Payment made by CSD Beneficiary & Banks	Respective CSD Depots	dgmfa@csdindia.gov.in  agmaccts1@csdindia.gov.in  agmaccts2@csdindia.gov.in

Canteen Stores Department Email Id’s

DEPOT NAME	DEPOT MANAGER E-MAIL IDs
AGRA	agd@csdindia.gov.in
BAREILLY	bld@csdindia.gov.in
DEHRADUN	dnd@csdindia.gov.in
LUCKNOW	Ikd@csdindia.gov.in
MEERUT	med@csdindia.gov.in
JABALPUR	jbd@csdindia.gov.in
MASIMPUR	mpd@csdindia.gov.in
KOLKATA	ctd@csdindia.gov.in
BAGHDOGRA	bdd@csdindia.gov.in
DIMAPUR	dpd@csdindia.gov.in
RAMGARH	rgd@csdindia.gov.in
MISAMARI	mmd@csdindia.gov.in
NARANGI	ngd@csdindia.gov.in
AHMEDABAD	and@csdindia.gov.in
AMBALA	amb@csdindia.gov.in
DELHI	dhd@csdindia.gov.in
JAIPUR	jad@csdindia.gov.in
BIKANER	bkd@csdindia.gov.in
HISSAR	hsd@csdindia.gov.in
BHATINDA	btd@csdindia.gov.in
JALANDHAR	jld@csdindia.gov.in
PATHANKOT	pkd@csdindia.gov.in
SRINAGAR	snd@csdindia.gov.in
UDHAMPUR	udd@csdindia.gov.in
B D BARI	bdb@csdindia.gov.in
LEH	Ied@csdindia.gov.in
BANGALORE	bgd@csdindia.gov.in
KHADKI	kkd@csdindia.gov.in
CHENNAI	chd@csdindia.gov.in
PORYBLAIR	ptd@csdindia.gov.in
SECUNDERABAD	bgd@csdindia.gov.in
VISAKHAPATNAM	vpn@csdindia.gov.in
COCHIN	ccd@csdindia.gov.in
MUMBAI AREA	byd@csdindia.gov.in

CSD Depot Details and Contact Email Address

CANTEEN STORS DEPARTMENT
HEAD OFFICE: “ADELPHI”,199 MAHARSHI KARVE ROAD,P.O. BOX -11060,MUMBAI-400 020
SR.NO.	DEPOT CODE	DEPOT  NAME	CONTACT NO	EMAIL ID	DEPOT ADDRESS	REGIONAL MANAGER ADDRESS
AREA DEPOTS (CENTRAL REGION}						OFFICE OF RM (CENTRAL)
1	1	AGRA	MOBILE:94888723 LANDLINE: 0562-24277	agd@csdindia.gov.in	Station road,AGRA-282 001  (UTTAR PRADESH)	CONTACT NO: 0522-245095/ 24681185 0522-245295 EMAIL ID:  rmc@csdindia.gov.in DEPOT ADDRESS: Jail Road, P. 0.Box No 1002, LUCKNOW-226 002  (UTTAR PRADESH)
2	5	BAREILLY	Mobile:9412582716 Landline:  0581- 2972604	bld@csdindia.gov.in	Station Road, Sarvatra Bhavan,  Post Box No 2, BAREILLY-243 004 (UTTAR PRADESH)
3	35	DEHRADUN	Mobile: 9412056585 Landline: 0135-2711009	dnd@csdindia.gov.in	Araghar, 61, E. C. Road, DEHRADUN-248 001  (UTTARAKHAND)
4	18	LUCKNOW	Mobile: 8004930370 Landline: 0522-2975592	lkd@csdindia.gov.in	Jail Road, P. 0.Box No 1002, LUCKNOW-226 002   (UTTAR PRADESH)
5	21	MEERUT	Mobile:9412707315 9412707318 Landline:0121-2648257	med@csdindia.gov.in	49, B.C. Lines,  PO Box No.49E,MEERUT-250 001  (UTTARPRADESH)
6	14	JABALAPUR	Mobile:9479794419	jbd@csdindia.gov.in	Opp Empire Talkies,Theatre Road, JABALPUR-482 001 (MADHYAPRADESH)
AREA DEPOTS (EASTERN REGION)						OFFICE OF RM (East)
1	4	MASIMPUR	Mobile: 9435826165 Landline: 03842 220100	mpd@csdindia.gov.in	P.O. Arunachal, DIST. Cacher, Silcher, MASIMPUR-788 025 {ASSAM)	CONTACT NO: 0361-264080/ 2642368/694 036-2640846/694 EMAIL ID: rme@csdindia.gov.in DEPOT ADDRESS: csd depot Complex,P.O. Satgaon, GUWAHATI-781027 (ASSAM)
2	10	KOLKATA	Landline: 033-22230049	ctd@csdindia.gov.in	Fort William, KOLKATA-700 021 (WEST BENGAL)
3	7	BAGHDOGRA	Mobile: 9476198568 Landline: 0353-2480041	bdd@scdindia.gov.in	PO Bagdogra, Dist Darjeeling, BAGDOGRA-734 422 (WEST BENGAL)
4	12	DIMAPUR	Mobile: 9485294997 Landline: 0386-2296397	dpd@csdindia.gov.in	PO Box 19,  Army Supply Road, DIMAPUR-797 112 {NAGALAND)
5	26	RAMGARH	Mobile: 9471161057 Landline: 06553-225385	rgd@csdindia.gov.in	PD Karai Area, RAMGARH-829 122 (JHARKHAND) P.O. Missamari, Dist. Sonitpur, MISAMARl-784 506 (ASSAM)
6	22	MISAMARI	Mobile: 7578834770 Landline: 03714-253534 Extn. 6355 03714-253872	mmd@csdindia.gov.in	P.O. Missamari, Dist. Sonitpur, MISAMARl-784 506 (ASSAM)
7	23	NARANGI	Mobile: 9435138334. Landline: 06553-225385	ngd@csdindia.gov.in	P.O. Satgoan, GUWAHATl-781027 (ASSAM)
AREA DEPOTS (WEST)						OFFICE OF RM (West)
1	2	AHMEDABAD	Mobile: 8780083359 07922850277	ahd@csdindia.gov.in	Nr. Camp Sadar Bazar, Opp. Green Cinema, (Open Air Theatre), AHMEDABAD-380 003 (GUJARAT)	CONTACT NO: 01-25692925, 01-25541833 EMAIL ID rmw@csdindia.gov.in DEPOT ADDRESS: T-4Chitral Lines, Opp Kirby Place Bus Stand, DELHI-11010(DELHI)
2	3	AMBALA	Mobile: 9416329569	amb@csdindia.gov.in	Barrk No. 2, P.8.No. 8, Alienby Lines, AMBALA-133 001 l,u,ov,   .i
3	1	DELHI	Mobile: 9953358867 Landline: 011·20895173	dhd@csdindia.gov.in	Chitral Lines, Opp. Kirby Place Bus Stop, DELHl-110 010 (DELHI)
4	13	JAIPUR	Mobile: 9783766444	jad@csdindia.gov.in	Piru Lines, Behind Militry Hospital, JAIPUR-302 006 (RAJASTHAN)
5	32	BIKANER	Mobile: 9928137407	bkd@csdindia.gov.in	Well Road, Head Post Office, P.B.No.74, BIKANER-334 001
6	34	HISSAR	Mobile: 9416725770 Landline: 01662-294640	hsd@csdindia.gov.in	(RAJASTHAN) Opp, Police Check Post, HISSAR· 784 506 (HARYANA)
AREA DEPOTS (NORTHERN REGION)						OFFICE OF RM North)
1	6		Mobile: 7652932737 Landline: 0164-2921098	btd@csdindia.gov.in	thimayya Marg, BHATINDA-151 004 (PUNJAB)	CONTACT NO: 01923-220568/2375 01923-221101/2376 EMAIL ID rmn@csdindia.gov.in DEPOT ADDRESS: CSD DEPOT Complex, B.D. Bari BARI BRAHMANA-181133 (JAMMU)
2	16		Mobile: 7626047104 Landline: 0181-2263890 0181-2260202	jld@csdindia.gov.in	1, Porus Road, Jalandhar Club,JALANDHAR-144 005 (PUNJAB)
3	24		Mobile: 76278 35779 Landline: 0186-2224618	pkd@csdindia.gov.in	Gurdaspur Road, Opp. Rly. Station, P.O.Box 1, PATHANKOT-145 001 (PUNJAB)
4	28		Landline: 0194-2466847 Landline: 0194-2468085	snd@csdindia.gov.in	B.B.Cantt, P.O.Batwara, SRINAGAR- 190 004 (JAMMU AND KASHMIR)
5	29		Mobile: 9419472465 Landlinel: 01992-294250 (Office) Landline2: 01992- 242237(Reside	udd@csdindia.gov.in	Pioneer Coy Lines, UDHAMPUR- 182 101 (JAMMU AND KASHMIR)
6	31		Mobile: 9419406481 Landline: 01923-295481	bdb@csdindia.gov.in	CSD DEPOT Complex, B.D. Bari BARI BRAHMANA-181133 (JAMMU AND KASHMIR)
7	19		Mobile: 9419030913 Landline: 01982-295619	led@csdindia.gov.in	HQ 14 Corps, C/O 56 APO, LEH, LADHAK-001 (JAM MU  AND KASHMIR)
AREA DEPOTS (SOUTHERN REGION)						OFFICE OF RM(SOUTH)
1	9	BANGALORE	Mobile: 9141498249 Landline: 08025589983	bgd@csdindia.gov.in	P.O. Agram, P. Bag No.780, Trinity Church Road, BENGALURU-560 007 (KARANATAKA)	CONTACT NO:020-25815273 020-25812498 EMAIL ID: rms@csdindia.gov.in DEPOT ADDRESS: CSD Area Depot Complex, Mandalay Lines,Range Hills, Khadki,Pune-411 020 (MAHARASHTRA)
2	17	KHADKI	Mobile: 9175079975	kkd@csdindia.gov.in	Mandalay Lines, Range Hills, KHADKI, PUNE-411020 {MAHARASHTRA)
3	20	CHENNAI	Landline: 044-22235438 Mobile: 9042585301	chd@csdindia.gov.in	CENTRAL WAREHOUSING CORPORATION, CHITTILA PAKKAM, CROMPET, CHENNAl-600 064 (TAMIL NADU)
4	25	PORTBLAIR	Mobile: 8900972997 Landline: 0319-2261284	ptd@csdindia.gov.in	Army cantt, Gate No.l, Nr.Kamraj Nagar, P.O.Calicut, Via Garacharma PORT BLAIR-744 103  {Andaman & Nicobar !sands)
5	27	SECUNDERABA D	Mobile: 9491031581	bgd@csdindia.gov.in	R.A.LINES, TRIMULGHERY, SECUNDERABAD-500 015 (TELANGANA)
6	30	VISAKHAPATNAM	Mobile: 8985727220 Landline: 0891-2558218	vpd@csdindia.gov.in	BLDG. NO. T/1/1, 9-IRSD, KANCHERAPALEM  PO, VISAKHAPATNAM-530 008 {ANDHRA PRADESH)
7	33	COCHIN	Mobile: 9447165631 Landline: 0484-2203339 Extn 20	ccd@csdindia.gov.in	OPP TELECOM STORES DEPOT{ANNEX), GANDHINAGAR, P.8.NO.2054, KOCHl-682 020 (KERALA)
8	8	MUMBAI AREA	Mobile: 7304522907	byd@csdindia.gov.in	Gun Powder Road, Mazgaon, Mumbai-400010 (MAHARASHTRA)

AFD CSD: An important notification on afd.csdindia.gov.in

Note 1 Dear Beneficiary, Please Note That W.E.F – 01/10/2022 Applicability Of Compensation Cess On Csd Outward Supplies On Four Wheelers & Two Wheelers (As Applicable) Is Being Implemented By Csd Ho. Hence There Will Be A Slight Increase In Selling Cost Of The Vehicles Due To Gst Implications.

For Kind Attention Of Beneficiaries Due To Price Revision Underway By The Oems, Water Purifier And Led/Lcd/Plasma Are Currently Not Available For Sale. Efforts Are Being Made With The Oems To Update Prices At The Earliest. Inconvenience Is Sincerely Regretted.

Note 2 The Images In The Portal Are Not Actual. Beneficiaries May Visit Respective Oems Website Or Dealers Showroom To Know/See The Actual Product And Image.

Note 3 If An Item/Index Is Not Visible In The Portal Means That The Selling Rate Is Not Submitted By Oem Due To Changes In Model/Price/Production Issue Etc. Such Items Will Be Available For Sale As And When Rates Are Received & Updated In Portal.

Note 4 For All Refund Cases, Csd Beneficiary Have To Submit An Application To Nominated Urc Along With An Affidavit Mentioning The Reason For Refund, Canceled Cheque For Bank Details For Refunding The Amount, Original Copy Of Po And Authority Letter & Proof Of Payments Made (Utr No, Etc.) For Processing Refund By Urc & Concerned Csd Depots.